Site Safety - GPS Doesn’t Only Mean Tracking

When it comes to the construction industry, site safety should always be a major priority. One significant way to implement on-site safety is through the management and monitorization of heavy equipment. By installing GPS tracking technology on a fleet of heavy equipment, a business owner or operator can gain instant access into vehicles as well as gain real-time access to worker activities.

GPS is no longer limited to just tracking. With these useful devices  installed, vehicles can be watched and controlled remotely, and driver performance can be assessed - increasing safety, amongst many other benefits.

Control workforce fleets from afar, by having the ability to lock or unlock, power on or off, raise or lower windows, etc., from any location via a computer, tablet or smartphone. Set live-alerts for vehicle activity to be notified of anything out of the ordinary. Monitor driver behavior, inclusive of set parameters to assess performance and hours logged. In addition to tracking driver behavior you can randomly screen drivers for drug and alcohol testing. These tools help reduce the likelihood of incidents occurring!

Another feature to assist with safety measures that supplements GPS tracking are maintenance modules set to ensure an organized scheduling of vehicle maintenance. Actively maintaining equipment can prevent many accidents that come with the use of heavy machinery and other fleet vehicles. Pre-set parameters can determine when a vehicle or piece of heavy equipment is due for maintenance, and send alert reminders. This feature ensures only necessary maintenance occurs and helps a business maintain efficiency, an important factor in construction.

For obvious reasons safety is very important in the construction industry. Fortunately, with GPS tracking and driver behavior reviewing, many safety related occurrences can be avoided if not eliminated altogether.

Complying DOT’s Drug and Alcohol Policy is easy with TSO Mobile Automated Random Testing

While tracking is a major part of operating a business efficiently, monitoring driver behavior helps contribute to increasing overall productivity.

According to a recent study published in the Journal Sleep,  20% of all crashes involving a commercial vehicle results from drowsiness behind the wheel.  Improve safety conditions by installing our sensors which alert dispatching of drowsy driving activity!

Our GPS Vehicle Tracking also has the ability to automatically rate your drivers based on custom behavior metrics. Create custom driver behavior profiles featuring:

• RPMS
• Speeding
• Harsh Turns
• Idling
• Fuel performance
• Acceleration
• Deceleration
• Average Speed

TSO Mobile offers additional tools to improve Driver Behavior, including our GPS Tracking with Live Video Verification to monitor and reference the cause of a driver's behavior at any given time. These tools create accountability and driver's respond by performing better.

Dispatch and Human Resources can utilize and benefit from preventative safety measures with our Driver Behavior Score Card. Our Score Card features automated random testing for both Alcohol and Drug tests, and then stay organized with driver's alcohol and drug test results with our easy to reference, automatically updated Medical Card system.

With TSO Mobile's all-under-one-roof solutions, your business will be running smoother in no time!

Constituting Good Customer Satisfaction

Providing passenger-centered solutions to improve public transportation involvements and real-time fleet management and monitoring software allows TSO Mobile to assist its clients in making sure their customers are happy ones.  Customer benefits of systems in use are generated due to an efficient running and maintenance of the service. As it is becoming more and more important for many of our clients providing public transportation options to meet the needs of their passengers due to a rise in desire for effective means of transportation, it remains just as important for TSO Mobile to create superior customer service to the clients working so hard to run these services. 

In a world of technology, there are vast amounts of means to provide a satisfactory customer service environment. Consumers are increasingly interested in communicating with companies through new and evolving channels. It is necessary for a company to be able to respond to customer requests and inquiries as it depicts how an organization connects with their customer. We've found that to construct a positive, successful customer service status, there are six vital aspects that need to be addressed within a company 

1.     Proper Training

It is important for customers know and feel that representatives of the company are knowledgeable of company characteristics and are able to respond efficiently. TSO Mobile is recognized as an industry leader and as such, maintains quality customer service traits in order to satisfy the needs of its clients with their experienced software development team.

  

2.     Listening

Customer questions and concerns demand notice by an organization. It is essential to take the time to listen to these customer opinions and communicate accordingly. In order to properly satisfy the needs of the customer, interest and value need to be shown to their opinions so that a proper understanding of needs and solutions can then be generated.

3.     Set and Reach Expectations

Clients have expectations of companies they engage with, just like service providing companies hold expectations of their clients. Organizations need to be aware of what is expected and how to achieve expectations. Making sure customers are informed helps manage expectations and honor commitments.

A sense of clarity needs to be established in order for each party to know what is expected out of the other.

4.     Customization

Customer satisfaction is key and TSO Mobile strives to create customized solutions that tailor to industry specific needs. Their software development team then implements these.  Customers need to know that they are important to a company through positive relationships and communications. Each customer is unique, with unique needs, so it is crucial individual needs are assessed.

5.     Be Social

Social media has made communication easier than ever. Announcements can be made and responded to instantaneously. Organizations must take advantage of these social networks. Proactively engaging with customers helps to humanize a business and speak openly and directly with customers and those interested.

6.     Feedback

This is how an organization can improve services, as there is always room for improvement. Customers should be invited and encouraged to offer their comments and suggestions for business developments. Allowing this communication will not only enhance the overall customer service process, but will also show customers they are respected and valued.

TSO Mobile & Public Transportation

Our nation is relying more and more on public transportation, not only as a necessity, but also as a desire for it. There has been an apparent trend of a growing desire to have access to various forms of public transportation throughout the cities people live in. This development seems to be trending predominantly by America's largest generation. Being the younger generation searching for places to settle down and live in, millennials are the passengers that metro areas nationwide need to attract and keep if they want to stay sustainable in the future.

According to a study conducted by the Global Strategy Group and directed by the Rockefeller Foundation and Transportation on a large group of millenials, it was found that 4 out 5 of these individuals say they would prefer to live in places where they have a range of options to travel to jobs, school and other daily activities.  While preferring the option of public transportation to avoid automobile use, either for convenience or cost, it's important to not only provide the service, but also provide it efficiently.

Many public transportation systems in existence offer residents of their respective towns the option to get around using their services, but lack the proper tools to control and manage operations to provide passengers with the pleasurable riding experience they desire. As a major growing factor in millenials decision-making process in deciding where to live, these systems of transportation need to run as efficiently as possible if it is to be worthwhile to those using it.

In the world of public transportation, passenger satisfaction is key. Many public transit systems currently lack the tools that ensure control and high management of system operations to provide customers with a pleasing and fulfilling riding experience. With TSO Mobile solutions, entities will find increased productivity, improved dispatching, increased security, reduced operation costs, and a general increased reliability on their public transportation system 

Public transportation needs be easy to use, friendly, and a well-organized experience for passengers. It is important for these transportation systems to work on efficiency and time management to accomplish passenger-centered solutions, as provided by TSO Mobile. The younger generations are more and more leaning towards choosing homes in locations based on access to high quality transit and an idea of complete streets. 

TSO Mobile strives to support these public transportation systems by combining all of the ultimate technology for transit systems, management companies, cities and towns. With TSO Mobile's public transportation solutions, entities will experience increased productivity, improved dispatching, increased security, and reduced operations costs. Most importantly, passengers will start seeing the reliability of their public transportation system and increase ridership.

 

Monitoring Driver Activity with Geofences

Control where your vehicles go in Real-Time

Being able to create imaginary fences around specific areas to monitor when vehicles go in and out of them has become an essential tool for dispatchers. Geofences let dispatchers have an additional level of control over the whereabouts of vehicles by defining regions of interest and monitoring “in and out” when it matters the most. Geofences can be created as circles or polygons of any size.

Unauthorized use of vehicles and visited locations is a major pain in all fleets operations. It happens all the time! Geofences are one of the solutions that GPS Vehicle Fleet Tracking offers. Dispatchers are notified via text message or email every time a vehicle crosses a geofences going in or out of it.

The Truth About Idling

Idling brings in some secret expenses. The truth is that vehicles that idle for a long time can generate serious revenue loss. The American Trucking Association states that:

1. A vehicle left idling can consume over a gallon of gas every hour.

2. One hour of idling by a vehicle everyday for year will culminate in approximately 70,000 miles of vehicle engine wear-and-tear after all associated factors are added.

This statement clearly shows the impact of vehicle idling for businesses with fleets of vehicles.

The chart below provides information on how much money businesses with fleets of vehicles could be losing because of idling, providing the fuel costs associated with excessive vehicle idling.

How to get the most out of your fleet with Fleet Management

Real-Time GPS Vehicle Tracking technology, also known as GPS Fleet Management, has grown at a very fast pace during the past 10 years. TSO Mobile has been in the industry for over 13 years and can give true testimony of how fast this growth has been and how every day this technology becomes more and more important for businesses with fleets of vehicles wanting to reduce costs, monitor drivers and improve operations.

At the beginning it was all about only tracking their fleets. Currently the situation has changed. Fleet owners and dispatchers now expect much more from their GPS Vehicle Tracking and Fleet Management System. Being able to manage and monitor work orders, routes and having in-cabin driver communication solutions, are some of the top features that are redefining GPS Fleet Tracking. Mere vehicle tracking is not enough anymore!

New in TSO Mobile's GPS Tracking System for Fleets of Vehicles

Learn about new features and functionalities in TSO Mobile's GPS Vehicle Tracking & Fleet Management System.

GPS Vehicle Tracking for the safety of drivers and fleets.

Safety is key in any type of business. For companies with fleets of vehicles this is one of their top priorities. Now, what is considered as safety in the operations of a fleet of vehicles, and how can a business ensure that safety policies are being followed?

Good driving is one of the most important safety concerns in the industry. GPS Vehicle Tracking and Fleet Management was not as popular some time ago, but in the latest years it has gained a huge level of popularity among fleet owners. This level of popularity is not exactly a trend though. Fleet owners understand that installing a global positioning system to track and manage their fleets will improve not only their operations and finances, but also safety on the roads.

The NEW and IMPROVED GPS Vehicle Tracking System

On September 15th 2013, TSO Mobile will do the official release of its new platform and all current users will be smoothly switched permanently to the new system, and the ability to go back to the current platform will not be available. All new user will start using the new and improved GPS Vehicle Tracking System and Fleet Management Solution.

TSO InCabin - Mobile Dispatching and Fleet Management for Android.

TSO Mobile's "TSO InCabin" is the dispatchers' Android App for workforce management & The Improvement of Driver Communication.

This new HOS Compliant app and addition to TSO Mobile's products and services, is the perfect and most complete solution for fleets of vehicles that are already doing GPS Fleet Tracking with TSO Mobile. That's right! TSO InCabin is available for everybody in the GooglePlay app store, but only those businesses with fleets of vehicles and users of TSO Mobile's GPS Fleet Tracking System can make use of it.

The Power of Routing Automation

Businesses that offer services such as HVAC, plumbing, pool maintenance, and any other company with set, scheduled stops for each employee/driver, know that having their routes organized is a very important task. The problem is that most of these companies plan and manage their weekly routes manually, which is not the best approach.

Fleet Management Market to Reach $30.45 Billion by 2018

The "Fleet Management Market (Fleet Analytics; Vehicle Tracking & Fleet Monitoring; Telematics; Vendor Services) by Vehicles (Trucks; Light Goods; Buses; Corporate Fleets; Container Ships; Aircrafts) Worldwide Market Forecasts and Analysis (2013 – 2018)", which analyzed and studied the major market drivers, restraints, and opportunities in North America, Asia-Pacific, Europe, Latin America, and Middle East and Africa. The study observes that the fleet management market is expected to grow from $10.91 billion in 2013 to $30.45 billion by 2018, at a Compound Annual Growth Rate (CAGR) of 22.8% from 2013 to 2018.